Suggestions and requirements to help assure an efficient and smooth ordering process.
For in-house blendable paint orders, five day advance notice is requested on all purchase orders prior to the arrival of metal in order to best serve our customer. This time is necessary to prepare the paint for your order.
Paint that Linetec cannot prepare in-house must be ordered from the manufacturer. It takes seven to ten days for the prepared paint to arrive at Linetec, therefore this additional time is required after receipt of the purchase order, before your material can be processed.
Linetec expects metal sent from customers to be in ready to finish form. We do not intentionally inspect customer material for flaws in metal or workmanship. It is the responsibility of the customer to control and approve manufacturing tolerance on their material. Linetec will identify obvious and visible damage to master bundles, skids or boxes to include present or previous water damage to material or packaging. We will identify any freight damage, but there will be no intentional inspection for flaws or imperfections in material. Read more