Inspection of Customer Material

Linetec does not intentionally inspect customer material for flaws in metal or workmanship. It is the responsibility of the customer to control and approve manufacturing tolerance on their material.

Linetec will notify the customer of any obvious visible damage to bundles, skids or boxes that may be related to transfer or freight process.

If questionable damage is identified during processing, the customer will be notified as soon as possible. It is the responsibility of Linetec personnel to determine if the material should continue in the process or be held for customer determination.

Damaged Material Procedure

Location Non-LMI Material LMI Material
Receiving
  • Identify obvious and visible damage to master bundles, skids or boxes to include present or previous water damage to material or packaging. Identify any freight damage.
  • Identify obvious and visible damage to master bundles, skids or boxes to include present or previous water damage to material or packaging. Identify any freight damage.
  • No intentional inspection for flaws or imperfections in material workmanship.
  • No intentional inspection of material, this is done in the pulling process. Identify any obvious damage to material.
  • Identify the visible and obvious damage to material
 
  • Process a Damaged Material Report if required
  • Process a Damaged Material Report if required
 
Puling LMI
  • Not applicable
  • Inspect material for major and minor damage, flaws and poor workmanship. All damage must be reported and customer approval to process must be given.
  • Process a Damaged Material Report if required
Material in Process If Material is Identified
  • All Shifts: Associates to immediately notify your supervisor or area lead. Determine if damage was done in the process.
  • 1st Shift: Supervisor to notify account representative who will contact the customer for determination. Supervisor and the account representative will determine if the job should be put on hold. If required, process a Damaged Material Report.
  • 2nd and 3rd Shifts: Supervisor will make determination if the job should be placed on hold. Process a Damaged Material Report.
Post Process If damage is identified, associate will immediately notify the shift supervisor
  • Supervisor: Determine if damage was done in the process or if the damage was on the material prior to receiving (incoming damage).
  • Supervisor: Investigate cause of damage if determined damage was done in the process.
  • Supervisor: Process a Damaged Material Report